Refund policy

All sales are final, but we aren't rolling the dice with your happiness. 

While we don't accept returns or exchanges, your satisfaction truly matters to us. if your order arrives damaged, isn't quite right or you are not completely satisfied, please don't hesitate to reach out to us at neonneedlepointlv@gmail.com within 14 days of receiving your order.

We want every stitching experience to be a big win, and we will do everything we can to make it right.